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1. CallCenterMagazine.com ***
- The International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and membership services.
http://www.callcentermagazine.com/ [ Visit Site ]
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2. Call center - Wikipedia, the free encyclopedia ***
- A call center or call centre (see spelling differences ) is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone
http://en.wikipedia.org/wiki/Call_center [ Visit Site ]
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3. Centerserve Call Center Learning Center - Resources for call... ***
- books on call centre management and contact center performance ... Comprehensive guides for call center strategy, planning, design, monitoring,
http://www.call-center.net/ [ Visit Site ]
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4. Call Center, Call Centers in India, Indian Call Centers ***
- Industry information featuring news, jobs, call center directory, vendors, and more.
http://www.callcentersindia.com/ [ Visit Site ]
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5. The Call Center School ***
- The Call Center School Named to Top Women-Owned Firms in Tennessee ... The Call Center School Wins Industry Award for Best Training Company
http://thecallcenterschool.com/ [ Visit Site ]
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6. CallCenterOps.com - Call Center Ops » CallCenterOps.com ***
- Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
http://www.callcenterops.com/ [ Visit Site ]
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7. Call Center Jobs Series - Centerserve Call Center Learning C... **
- books on call centre management and contact center performance ... email from customers, computers are the primary tool for the call center agent.
http://www.call-center.net/call-center-jobs-1.htm [ Visit Site ]
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8. Call Center Managers Forum **
- Business Information and Resources for Call Center Managers. ... Call Center Management – Taking the customer out of the service delivery equation soviet style
http://www.callcentres.com.au/ [ Visit Site ]
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